Traveler Support by phone and mail

2 Vacantes
Publicado el 06 de noviembre en

Callcenter en , Extranjero

Descripción
  • Salario: 2.400,00 $ (Neto mensual)
  • Categoría: Comercial / Ventas / Atención al Cliente
  • Subcategoría Callcenter
  • Activo desde: 06/11/2019 - 12:30:39 pm
  • Jornada: Tiempo Completo
  • Tipo de Contrato: Otro tipo de contrato
  • Cantidad de Vacantes: 2
  • Educación Mínima: Bachillerato / Educación Media
  • Años de Experiencia: 1
  • Idiomas: Inglés
  • Disponibilidad de viajar: No
  • Disponibilidad de cambio de residencia: No

Who we are...

Lokafy is a startup that connects travelers with locals to provide an experience that is like having a friend show you around the city. We are based in Toronto, Canada but offer tours all around the world (250 cities and counting!). We offer tours in English, French, German and Spanish so it is important that we have operations team members who can interact with travelers and locals in different languages. You can check out our website: Lokafy.com

This is a full-time position of 45 hours per week, from Tuesday to Sunday.

What would your responsibilities be...

- Attend Incoming calls from travelers, Lokafyers or providers and take all the necessary actions required by the presented situation;
- Lunch outgoing calls to clients that booked a tour with us to clarify the concept or to ask additional details;
- In-take review of new bookings - actions taken over the received bookings in order to fill in the details we might need for the final confirmation;
- E-mail handling and awareness over the Inbox volume.

We?d love to work with someone who:

- Has good communication and social skills and enjoys interacting with people
- Speaks English fluently (level B2 or higher)
- Strong internet connection and computer or laptop will be required as this is a remote, work from home position
- Very good communication with the team, and someone who takes initiative to identify and solve issues independently. We are a startup that is constantly improving our processes, so it would be important to share feedback and suggestions to help us improve.

What we offer:

- Work with an international team with diverse backgrounds and skill sets
- Opportunity to practice your language skills with native speakers from around the world
- Be part of a growing startup that is changing the way people travel, making it more about the people you meet, not just the places you see.


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